When I first started learning how to drive I shared a car with my mum, so she put me as a named driver on her insurance policy. This was actually the cheapest way to do it so I was grateful at the time not to have my own car, as being such a young driver can mean the insurance costs are astronomical. She had a policy with Direct Line, and had used them for a number of years.
When it came to getting my own car it seemed like the natural thing to go with Direct Line too, so I arranged my policy with them. I had a couple of scrapes as a teenager, one of which I did claim against my insurance to fix, and although my premium did go up as a consequence, it wasn’t as much as I had feared, so I was quite impressed with that.
As a family we saved quite a bit when insuring with Direct Line as we had four cars with the company, so they rewarded our loyalty with some discount, which we were really impressed with. They were also really helpful when they had arranged repair of a dent in the car, but it came back not entirely fixed. The woman we spoke to on the phone quickly sorted out collection of the car, and the problem was rectified very quickly.