We decided to take a car insurance policy with LV Insurance when we looked up how much it would cost to insure our new car through a few different comparison sites online. They were the cheapest we could find, and they seemed like a fairly reputable company, so we were happy to take out a policy with them.
When you take out car insurance the last thing you really want to do is have to use it, but unfortunately we were involved in a car accident at the beginning of this year, and so all the necessary phone calls had to be made once we were home in order to sort out getting the car repaired.
It transpired that the accident was the other driver’s fault, but he was actually insured by LV too, and they were helpful over the phone both when we were logging the initial accident, and when we needed to talk to them regarding getting the car fixed and getting medical attention through his insurance policy. The whole experience left me very impressed with them as a company, and I will be happy to renew with them when it comes to taking out insurance for our car for another year.